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Account Dashboard


Got a question or need some help?

If you need any help, we're here for you.

If you have technical questions, it is best to do the following:

  1. read the setup guide and take actions
  2. view the tutorial videos and follow their steps
  3. read the Instructions For Use (IFU) for details on use
  4. read the Frequently Asked Questions (FAQ)
  5. Reach out to us on WhatsApp using the Green button on the website
  6. Finally, contact us here.

If you wish to exchange the product within the product exchange window, you can send us an email here with the subject EXCHANGE. Send us your account login information, your name, email, and phone number so that we can better assist you. 

Do I Qualify for Ruxum?

Do you live alone or are alone in your house for some time in the day?